Installation
Setup overview
Before starting, determine which AI client components you would like to support. You may need to install the Masset MCP Server multiple times in order to support all components. Also determine if you are installing the MCP server for yourself or for your entire organization.
Masset recommends installing the MCP server once for your entire organization, if possible. This greatly simplifies management of the connector. Because Masset has unlimited user seats, it costs you nothing to install it for your entire organization.
Installation
Claude Web & Desktop
Claude Code
ChatGPT
The Masset MCP Server is installed as a Custom Connector in the Claude interface. The installation steps differ depending on your Claude subscription plan.
Team & Enterprise Plans
To install the Masset MCP Server for your organization:
Once a connector has been added to a Team or Enterprise organization, users still must individually connect to and enable that connector. This ensures that Claude can only access tools and data that the individual user has access to. See the Connecting your Masset account section below.
Individual Plans (Pro or Max)
If you do not have a Claude Team or Claude Enterprise subscription, each user will need to install the MCP server for themselves.
Connecting your Masset account
Once installed, the Masset connector must be connected to your Masset account. Each user that wants to use the Masset connector will be required to connect their own account. This ensures that Masset permissions are honored and that your favorites and preferences are applied.
Claude Web & Desktop
Claude Code
ChatGPT
Your Masset connection is now established. You can start using Masset in conversations.
Using Masset in conversations
Claude Web & Desktop
Claude Code
ChatGPT
Click the ”+” button on the lower left of the chat interface, then select “Connectors” and enable “Masset”. Claude will automatically discover and use the available Masset tools when relevant to your conversation.
Troubleshooting
Connection refused or server unreachable
Verify that the server URL is entered exactly as https://app.getmasset.com/api/v1/mcp. Ensure you have a stable internet connection and that your network does not block outbound HTTPS connections to app.getmasset.com.
Authentication errors
Make sure the OAuth Client ID is set to claude-mcp and the OAuth Client Secret field is left blank. If you continue to see authentication errors, try disconnecting and reconnecting your Masset account in the Connectors settings.
No tools appearing after connection
Ensure you have completed both the installation step (adding the connector) and the connection step (authenticating with your Masset account). If tools still do not appear, try toggling the Masset connector off and on again in your conversation settings.
Rate limit errors
The Masset MCP Server allows 60 requests per minute per user. Normal conversational usage is well within this limit. If you encounter rate limit errors, wait a moment before continuing your conversation. If you are using an agentic workflow that makes many rapid requests, consider adding pauses between tool calls.
